Contact information

Contact Us

We're here to help! Whether you have questions about your plants, need assistance with an order, or just want to chat about plant care, our team is ready to assist you.

Get in Touch

Email: info@lc.sadplants.fun

For all inquiries — including product questions, order support, technical issues, and feedback — please reach out to us at the email address above.

Response Time: We aim to respond to all inquiries within 12 business hours during business hours (Monday–Friday), and within 24 hours outside business hours.

What We Can Help With
Product Questions – Learn more about specific plants, Black Thumb alternatives, or accessories

Order Support – Track shipments, manage deliveries, or handle returns

Technical Assistance – Report bugs, app issues, or account problems

Pass Questions – Questions about Founder's Pass, Battlepass, or digital entitlements

General Feedback – Share ideas, suggestions, or let us know about your experience

Accessibility – Need accommodations or have accessibility questions? We're here to help

For legal information about our company, including registration details and business correspondence requirements, please refer to our Impressum / Legal Notice page.

Privacy & Data Protection
When you contact us, we'll handle your personal information in accordance with our Privacy Policy and GDPR requirements. We'll only use your information to respond to your inquiry and won't share it with third parties without your consent.

Other Ways to Connect
While email is our primary support channel, you can also ollow us on social media for plant care tips and community updates:

• https://www.facebook.com/sadplants.fun
• https://www.instagram.com/sadplants.fun

Thank you for being part of the sadplants.fun community.
We're excited to help you become a confident plant parent! 🌱